All orders placed on The Bustle website are final sale. This policy is enforced to ensure that our customers are purchasing never been worn items from our boutique. A shipping charge is added on all special orders. 

All orders are non-refundable and cancellations are not allowed since special orders are placed. Shipping dates are approximated and not guaranteed even with a given event date.

Sample gowns and accessoreis purchased from The Bustle's online boutique are non-refundable, and non-exchangeable, and are purchased as is.

Approximate Shipping Time:
Bridesmaid Gowns 12-14 weeks
Flower Girls Dresses 6-8 weeks
Veils  4-6 weeks
Hair Pieces 4-6 weeks
Jewelry  2-4 weeks
Belts 2-4 weeks
Lingerie 3-5 days
Sample Gowns 3-5 days
Sample Accessories 3-5 days

You will be contacted via phone and email once your items are ready for In-store pick up. If you opted for shipping, tracking will be sent via email once your item has shipped. A signature upon arrival is required for all special orders.

The Bustle is not responsible for changes in measurements due to weight loss, weight gain, pregnancy, measurements taken elsewhere, etc. The Bustle is not responsible for dye lot variations. Alterations are not included in the price of the gown. If the wedding is canceled, there will be no refunds, returns, or exchanges. 

By giving us your credit card information, you are agreeing to the above terms and conditions.